Terms & Conditions

1. Who you're contracting with

These terms are between you and One Website For You ("we", "us", "our"). By booking a build, paying a deposit, or otherwise using our services, you agree to these terms.

2. What we provide

We design and build websites for small businesses. The scope, deliverables, timeline, and any ongoing services (hosting, edits, care plans) are agreed with you in writing before work starts. The £49.99 booking deposit secures your build slot and is deducted from the final balance.

3. Payments & billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment terms, taxes, invoicing, and billing mechanics are governed by Paddle's Buyer Terms.

The remaining balance for a website build is invoiced on delivery, unless otherwise agreed in writing.

4. Refunds

See our Refund Policy. Refunds are handled by Paddle at paddle.net.

5. Your responsibilities

• Provide accurate information and keep it up to date.
• Give timely feedback and content (copy, images, brand assets) so we can deliver on schedule.
• Ensure you have the rights to any content you provide us.
• Confirm you have authority to enter this agreement on behalf of any business you represent.

6. Acceptable use

You must not use our services to: break the law; commit fraud or send spam; infringe intellectual property; introduce malware or attempt to probe, scan, or interfere with our systems; or scrape our site or services.

7. Intellectual property

We retain ownership of our underlying tools, frameworks, templates, and know-how. On full payment, you receive a licence to use the delivered website for your business. Any third-party assets (fonts, stock imagery, plugins) remain governed by their own licences.

8. Service level

We work hard to deliver on schedule and keep sites running, but we do not guarantee that our services will be uninterrupted or error-free. Hosting uptime, if included, is subject to our providers' SLAs.

9. Warranties & liability

Except as required by law, we disclaim all implied warranties (including merchantability and fitness for purpose). To the fullest extent permitted by law, our total aggregate liability to you is capped at the fees you paid us in the 12 months before the claim. We are not liable for indirect, consequential, or special losses (including loss of profits, revenue, data, or goodwill). Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be limited by law.

10. Suspension & termination

We may suspend or terminate access to our services for material breach of these terms, non-payment, security or fraud risk, or repeated serious policy violations. On termination for non-breach, we'll help you export or hand over work delivered to date.

11. Governing law

These terms are governed by the laws of England and Wales, and disputes will be resolved by the courts of England and Wales.

12. Changes

We may update these terms from time to time. The "last updated" date above will change when we do. Continued use of our services after an update means you accept the updated terms.

13. Contact

Email onewebsiteforyou262@gmail.com or call 07901 066644.